Let’s trash things out! I don't wanna slain my reputation as a Lip Smacker blogshop owner over some so called “genuine” buyer for nothing.
It’s not just about the matter of the word "L-A-W", all it matters was the simple permission to copy the blog for you to resell. As of a student doing a project or presentation, any excerpts from someone’s work, must be given credit or reference. If you are in my shoes, would you feel the same as me at the reaction that your blog had been copied exactly? Would you have felt played out to yourself who had devoted your entire night taking the photos nicely, Photoshop it nicely putting out on the blogshop name(I don't put it for nothing) and then uploading it to the blog so that the customer can finally have a clear and concise how the item looks like. Not only that, I was been thrown in threats and accused me as an irresponsible seller.
A picture speaks a thousand words – otherwise it would not have also attracted someone to resell them, yet what one did was to rip it off and badmouthing me.
The order was consistently changed. One moment it was a 2 digit number(of money) and asking for a discount. All I had replied, giving in to this particular customer’s demands many times and then the orders was changed into a single digit number instead. In order to make a sale pulled through, I had even given way to reducing my profit to a pittance. But to allow for resell, I normally relent to a narrower margin to make a sale. We are here to doing a business, at least with a reasonably profit and at the end of sales, everybody should be happy. Those who had bought from this blogshop had so far been satisfied with my service and if there are responses which are not immediate, I will at least response within an accepted timeframe.
I had made many sales without any complaints so far. So, any negotiations and transactions handled were treated part of a business process.
Taking as a blogshop owner, how would you feel? At most you feel that the profit you were about to gain was becoming nought but at least you are still earning some money . Knowing each sales urgency, I REPLIED via sms to this particular customer even though as mentioned, not all replies can be immediate. Like any others, my life does not revolve in my blogshop alone.
A sale can only be considered as completed if there is mutual acceptance of terms and conditions by both the buyer and seller. So, if the sale is not closed, then one shouldn’t make a recommitment to resell to others. The seller does not bear the responsibility of subsequence recommitments on the buyer side as the buyer is so indecisive in the first place. So if there is a drag in the negotiations, no way should the seller be responsible.
I can provide some other rebuttals to prove my point about my reputation or for certain transactions that go sour but I don’t think I would want to do. At the end of the day, it is not what you do but what really in your heart that matters.
I am just an ordinary student, learning the ropes of ebuiness to supplement my income. My business still has to move on and I have also other customers’ interests to look into that are why on certain issues I cannot be silent anymore.